Exam questions

First Colloquium

[1] Defining management and basic management functions.

[2] Types of managers and managerial roles.

[3] Managerial skills and managerial errors.

[4] Basic characteristics of the external environment.

[5] General environment of the organization.

[6] Specific organization environment.

[7] Understanding the changing environment: a SWOT analysis.

[8] Organizational culture as an internal environment of the organization.

[9] Advantages and disadvantages of planning.

[10] Making a credible plan.

[11] Planning from the top of the organization to the lowest organizational level.

[12] Steps and limitations in the rational decision-making process.

[13] Groups as a means to improve the decision-making process.


Second Colloquium

[14] Sustainable competitive advantage.

[15] The process of formulating a strategy.

[16] Corporate strategy.

[17] Competitive strategies.

[18] Strategies at the level of direct competition.

[19] Departmentalization.

[20] Authority in the organization.

[21] Defining jobs.

[22] Intra-organizational processes.

[23] Inter-organizational processes.

[24] Advantages and disadvantages of teamwork.

[25] Types of teams.

[26] Characteristics of work teams.

[27] Stages in team development.

[28] Setting team goals and priorities and selecting people for teamwork.

[29] Team training and compensation and recognition for teams.

[30] Basics of the motivation process: effort and performance and meeting needs.

[31] Fundamentals of the motivation process: external and internal rewards and application in practice.

[32] Equality theory.

[33] Theory of expectation.

[34] Theory of reinforcement: components of the theory.

[35] Theory of reinforcement: reinforcement regimes and application in practice.

[36] Goal setting theory.

Final Exam

[37] Managers vs. Leaders, leadership qualities and behavior.

[38] A contingent approach to leadership.

[39] Path-goal leadership theory.

[40] Charismatic leadership.

[41] Transformational leadership.

[42] Fundamentals of the communication process.

[43] The process of communication.

[44] Formal and informal channels of communication.

[45] Mentoring, counseling and non-verbal communication.

[46] One-to-one communication management: choosing the right communication medium.

[47] One-to-one communication management: listening.

[48] ​​One-to-one communication management: providing feedback.

[49] Organization-wide communication management: improving transmission.

[50] Organization-wide communication management: improving reception.

[51] Control standards, comparison with standards, corrective actions and dynamic control process.

[52] Ex-post, ongoing and ex-ante controls and no controls.

[53] Bureaucratic and objective control.

[54] Normative, joint control and self-control.

[55] Balanced performance measurement: financial perspective and customer perspective.

[56] Balanced measurement of results: internal perspective and innovation and learning perspective.

[57] Productivity management.

[58] Product and service characteristics related to quality.

[59] Total Quality Management (TQM).

[60] Service operations.

[61] Production operations.

[62] Stock types and stock measurement.

[63] Inventory maintenance and inventory management costs.