First Colloquium
[1] Defining management and basic management functions.
[2] Types of managers and managerial roles.
[3] Managerial skills and managerial errors.
[4] Basic characteristics of the external environment.
[5] General environment of the organization.
[6] Specific organization environment.
[7] Understanding the changing environment: a SWOT analysis.
[8] Organizational culture as an internal environment of the organization.
[9] Advantages and disadvantages of planning.
[10] Making a credible plan.
[11] Planning from the top of the organization to the lowest organizational level.
[12] Steps and limitations in the rational decision-making process.
[13] Groups as a means to improve the decision-making process.
Second Colloquium
[14] Sustainable competitive advantage.
[15] The process of formulating a strategy.
[16] Corporate strategy.
[17] Competitive strategies.
[18] Strategies at the level of direct competition.
[19] Departmentalization.
[20] Authority in the organization.
[21] Defining jobs.
[22] Intra-organizational processes.
[23] Inter-organizational processes.
[24] Advantages and disadvantages of teamwork.
[25] Types of teams.
[26] Characteristics of work teams.
[27] Stages in team development.
[28] Setting team goals and priorities and selecting people for teamwork.
[29] Team training and compensation and recognition for teams.
[30] Basics of the motivation process: effort and performance and meeting needs.
[31] Fundamentals of the motivation process: external and internal rewards and application in practice.
[32] Equality theory.
[33] Theory of expectation.
[34] Theory of reinforcement: components of the theory.
[35] Theory of reinforcement: reinforcement regimes and application in practice.
[36] Goal setting theory.
Final Exam
[37] Managers vs. Leaders, leadership qualities and behavior.
[38] A contingent approach to leadership.
[39] Path-goal leadership theory.
[40] Charismatic leadership.
[41] Transformational leadership.
[42] Fundamentals of the communication process.
[43] The process of communication.
[44] Formal and informal channels of communication.
[45] Mentoring, counseling and non-verbal communication.
[46] One-to-one communication management: choosing the right communication medium.
[47] One-to-one communication management: listening.
[48] One-to-one communication management: providing feedback.
[49] Organization-wide communication management: improving transmission.
[50] Organization-wide communication management: improving reception.
[51] Control standards, comparison with standards, corrective actions and dynamic control process.
[52] Ex-post, ongoing and ex-ante controls and no controls.
[53] Bureaucratic and objective control.
[54] Normative, joint control and self-control.
[55] Balanced performance measurement: financial perspective and customer perspective.
[56] Balanced measurement of results: internal perspective and innovation and learning perspective.
[57] Productivity management.
[58] Product and service characteristics related to quality.
[59] Total Quality Management (TQM).
[60] Service operations.
[61] Production operations.
[62] Stock types and stock measurement.
[63] Inventory maintenance and inventory management costs.